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Assessor

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1. What is the mill rate?

See this link for updated mill rate information.

Mill Rate information

2. What percentage of my home's value are taxes based on?

70%

3. How much is a Veteran's Exemption?

$3,000 in assessment or $81.00 for the 2011 Grand List

4. When did Coventry last have a Revaluation? When is the next one?

See this link for more information about revaluation.

Revaluation / Real Estate information

5. How are Motor Vehicles valued?

They are valued using 100% average retail from NADA, without mileage or condition taken into consideration. Unregistered motor vehicles are assessed as Personal Property and valued the same. If it is 20 years or older, registered with Antique plates, there is a standard $500 assessment.

6. Are the Assessor's Maps online?

Yes, WinCog GIS - Coventry, CT

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General Information

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1. What are the hours for Town Hall?

Town Hall is open at the following times:

• Monday - Wednesday: 8:30 a.m. - 4:30 p.m.


• Thursday: 8:30 a.m. - 6:30 p.m.


• Friday: 8:30 a.m. - 1:30 p.m.

2. What are the holiday closings for Town Hall?

Please see the list of upcoming holidays. Holiday Closings

3. Why are the flags at half-staff?

See information on the Governor's web page about flag status. Flag Status Information

4. Where can I find a town map?

A street map of Coventry is available online. Map of Coventry

5. Where can I find information about day cares, housing, and other information?

Information and referrals for childcare providers, utility assistance, housing resources, and more is provided by the United Way of Connecticut 2-1-1 program.

The Town's Human Services Department also has programs to help individuals and families in need. Contact them at 860-742-5324.

To find local businesses and organizations, view our online Business Directory under the "Our Community" section on the home page of this website. United Way of Connecticut 2-1-1

6. Do you offer online payments for utility billing?

No, we do not offer online options for utility billing.  If you need to remit payment, please mail or drop by the office at this address:

Pay utility bill online

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Parks & Recreation

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1. How do I register for a program?

Registration is accepted by mail or in-person with a completed registration form & payment, and online via our registration website at www.coventryct.org/recreation with credit card.

We accept cash, checks (made payable to "Town of Coventry"), debit and credit cards (Visa, MasterCard, and Discover). There is a 3% service charge for credit card use.

2. How do I reserve a facility?

Many of our facilities are available for private rental. All facility reservations require a facility use permit. Reservations are accepted via mail or in-person with a completed Facility Reservation Application & payment. For the complete Facility Reservation Application & Guidelines Packet, click on the "Forms & Applications" link on the left-hand side of our webpage. For specific facility specifications & photos, click on the ONLINE Registration/Catalog Link on the left-hand side of the webpage, then click on "Facility Rentals."

Click here to reserve a facility

3. Who do I make my check out to?

Town of Coventry

4. Can I make a payment over the phone?

Due to limited phone lines and staff time, we cannot accept registrations or reservations by phone, but we do accept payment by phone once you have already completed a registration or reservation.

5. Do my taxes support recreation programs?

Programs are 100% self-supported by fees and charges. Almost all of our staff are contracted instructors that are seasonal, and/or part-time. They are paid for by the registration fees that participants pay. The majority of our tax-based annual operating budget is for utilities and maintenance of the park buildings, to keep them clean & safe for our citizens. The portion of our tax-based annual operating budget is less than .01% of the total. It covers administrative staff and a portion of the lifeguard payroll.

6. When do program brochures come out?

The seasonal program brochure is delivered by postal service to Coventry residents. It is printed three (3) times per year: April (summer brochure), September (fall brochure) and January (spring/winter brochure).

The Parks & Recreation Department has two additional brochures disseminated through Coventry schools and online: 1. Summer Day Camp brochures are available mid-February with registration beginning in March; and 2. the “Recreation Daze” Before & After School program brochure, available in June for the following school year.

7. When are summer job applications available?

The Department regularly employs Camp Counselors, Program Coordinators, Directors, Lifeguards, Gatekeepers, Park Maintainers & Boat Rental Attendants during the summer months.

In the winter there are openings for Basketball gym supervisors, referees, and timeclock/scoreboard attendants.

Applications for all summer positions are always available on the last Thursday in January, and applications are always due the first week in April. Interviews follow during the second or third week in April, with decisions being made the first week in May.

8. How do I rent a canoe/kayak/paddleboard?

Boat rentals are first come first served at Patriots Park Boat House during our summer season from 3-7 pm weekdays and on weekends from 12-7. During the off season & weather permitting, you can reserve them in advance at the Parks & Rec office. You may also sign-out a Canoe or Kayak Instruction Booklet with a video DVD found at the Booth & Dimock Library.

9. Where can I walk my dog?

Creaser Park, Mill Brook Park, Miller Richardson Park and Laidlaw Park all allow dogs. We ask that you keep dogs off ballfields and away from spectators. Dogs are prohibited at Patriots Park and Lisicke Beach. Dogs must be on a leash and cleaned up after.

10. Where can I obtain a State Parks pass?

Passes available through DEEP (Department of Energy & Environmental Protection),
860-424-3000. This does NOT provide access to Town of Coventry Parks. www.ct.gov/DEEP

11. Where do I get a Fishing License?

Fishing Licenses are available for purchase through the Town Clerk's Office, located on the second floor (upstairs) of Town Hall, 742-7966.

12. Who runs the Boat Launch?

Contact the State DEEP (Department of Energy and Environmental Protection) Boating Division at 860-424-3000, or online at https://portal.ct.gov/DEEP/Boating/Boat-Launches/Coventry-Lake-Boat-Launch

13. I've reserved the Lodge for a party: Do my guests have to pay for parking?

During the summer season while beaches are open, those who rent a facility must provide a Guest List no later than Thursday before the weekend rental date. Guests who are listed on this list will not have to pay the parking fee. Any name that is not listed will have to pay the gate fee.

14. Will someone be available to unlock the Lodge for my rental? Are grills allowed?

There is a key box with a combination lock by the door. You will receive the combination a week before your rental with further instructions. No grills permitted in building(s) or on decks. The grill at the Lodge at Patriots Park is for senior use only.

15. When do I get my Security Deposit back after my rental?

Deposit refunds are processed automatically the following Monday, pending staff inspection of the facility. If paid by check or cash, a refund check will be mailed out within 2-4 weeks. If paid by credit card (less than 3 months before the rental date), your deposit will go back to the card 3-5 days after rental date. Deposit may be forfeited and not returned if damage is done to facility, or if rules are broken.

16. Is there a fee to walk-on to a Town park?

There is no fee to walk onto any parks. There is a fee to park your car in the parking lot at Lisicke and Patriots Park during summer months only.

17. Where does the Resident Beach Sticker allow me access to?

The Beach Sticker grants parking access to both Patriots Park and Lisicke Beach.

18. Can I bring a grill to the beach?

No grills, no alcohol, no pets on the beach. You can bring your own grill to use within the park, but not on the beach. Please dispose of hot coals carefully. There is a container near the Picnic Pavilion for this purpose.

19. Can non-residents go to both beaches? What are the fees?

Non-residents may go to Patriots Park Beach only, as Lisicke Beach is resident parking only. (Non-residents are welcome at Lisicke Beach if they accompany a resident in their vehicle). Non-residents may purchase a day pass at the gate at Patriots Park; Weekday fee (Mon-Fri): $15 per car; Weekend/holiday fee: $25 per car. Prices are subject to change per year. Parking is on a first come, first serve basis.

20. Where does the Resident Beach Sticker go on my car?

The resident beach sticker adheres to the lower passenger’s side of your front windshield.

21. What is the bottom of the lake composed of?

Sand and rocks.

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Police Department

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1. What is the application process for a pistol permit?

If you are resident of Coventry, you can come to the police department and pick up a permit application from the Records office. Applicants must be fingerprinted and a background check will be conducted. The process can take up to several months.

2. Where can I get fingerprinted?

Fingerprints for applicants for permits and certain types of licenses are done at the Police Department on Wednesdays from 9 AM to 11 AM and Saturdays from 9 AM to noon. Please bring an official identification. The fingerprinting fee for residents is $10.00 and $20.00 for non-residents. A check or the exact amount in cash is required.

3. How do I obtain a copy of a police report?

You can write or come to the police department to request a copy of a report. Most reports are public information but some cannot be released or must have information redacted pursuant to Freedom of Information laws. Having the police case number or specific date of the incident will assist in fulfilling your request more quickly. Copies of reports are $.50 per page. In-person requests should be made during business hours when the Records Clerk is on duty which is Mon-Fri 8 AM to 4 PM. Accident reports are available online through a commercial site for an additional service charge. This fee does not apply if you come to the police department for the report. online accident reports

4. How many police officers are there?

There are sixteen police officers including the chief and all supervisors. The sworn staff works varying shifts and days in order to provide 24 hour 365 day a year coverage. In addition, there are five non-sworn staff consisting of the executive assistant/accreditation manger, the community service/animal control officer and three full time dispatchers. The department also employs a number of part-time dispatchers who fill in on weekends and holidays. Our lake patrol officer is a part-time position during the boating season.

5. How do I file a complaint about an officer or other employee of the department?

We expect all of our personnel to be courteous, fair and professional. Occasionally however, you may feel that an officer or dispatcher has not handled a situation to your satisfaction. Sometimes issues can be resolved by speaking with a supervisor who might address the issue by explaining department protocols or general law enforcement procedures. If the situation is more serious, you may file a complaint in person, over the phone or anonymously. The complaint can be investigated more thoroughly if you provide detailed information. You should ask to speak with a supervisor to file the complaint. If you come in person, you will be given a receipt that you have filed a complaint. If the complaint is against a supervisor, you may contact the chief directly. If the allegations are serious, an internal investigation may be ordered. Complaints that are less serious may be handled directly be a supervisor. You will notified in writing of the outcome of the complaint. A complaint form is available here.             Spanish version is here.

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Science & Education

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1. How do invasive plants establish themselves in additional bodies of water?

Hitchhiking is the most common. Plants can be carried on any type of water craft. The simplest kayak or canoe to the fastest speed boat can carry vegetation from one body of water to another. Trailers also facilitate hitchhiking. Boaters are urged to check and clean their boats and trailers before entering and after leaving any body of water. Water fowl such as geese or ducks that travel from other lakes and ponds often leave foreign seeds in their excrement. With the hitchhiking, if the conditions of the new water body are favorable then the invasive plants will establish a new colony and flourish.

2. Are there invasive plants in Coventry Lake?

The Connecticut Agricultural Experiment Station (CAES) conducted an aquatic plant survey of Coventry Lake in 2008. The lake was divided into 19 sections with a total of 170 unique sample points. Two varieties of invasive plants were identified.

Curly leaf pond weed was found in 4 sections along the southwestern and western shores in 9 sample points. The plant abundance at these sampling points was rated as being dominant in 1 point, common in 5 points, occasional in 2 points, and rare in 1 point.

Eurasian water milfoil was identified in only 1 section of the lake along the southwestern shore and in only 1 sample point. The plant abundance was only occasional in this one area.

3. What did the survey show on non-invasive plants in Coventry Lake?

The same 2008 study showed findings on 12 other aquatic plants considered noninvasive to Coventry Lake.

American eelgrass was found in 15 of the 19 sections of the lake in 44 sample points. None of the sample points were rated with a dominant abundance and most were rated as only occasional.

Four native aquatic species were found in 3 sections of the lake along the southwestern and western shores but had less than 3 sample points each and only occasional-to-rare abundance. The four species are nodding water nymph, small pondweed, arrowhead, and little floating bladderwort.

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Town Clerk

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1. Where do I find the online Land Records?

Land record indexes are available back to 1885 and images are available back to October 2003. No password required. They can be found online at the following link: Land Records

Land Records Database

2. How do I apply for a Marriage License?

If you are going to be married in Coventry please read the information under Birth, Death, Marriage Info

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Trash & Recycling

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1. My trash or recycling wasn't picked up even though I had it out on time. What should I do?

If materials are not picked up from the curbside, residents are asked to please call All American Waste at 860-289-7850 to give them a chance to correct the problem or provide information as to why the item was left.

2. What day will my trash be picked up?

Your trash will be picked up every week on the same day. Recycling will be picked up every other week depending on your street. A list of streets is available and is also distributed with the COVRRA bill in July. Please keep this on hand as a reference. Here is a link to the List of A & B streets: /DocumentCenter/View/164/A_list 

Trash Pick-up Days

3. Forgot to put your items out on your pick-up day? Going on vacation?

If you are unable to get your items to the curb on the day of your pick-up, it is still possible to bring your solid waste or recyclables to the Public Works facility at 100 Olsen Farm Road, Monday-Friday from 7 AM - 3 PM. Come inside for the key. There is no charge for recyclable items. Solid waste fee is $1.00 per bag.

4. What happens if the tipper barrel breaks, is damaged or gets lost?

The cart is owned by All American Waste and is being provided to you as part of the contract with the town. They are responsible for routine maintenance (e.g. wheel replacement). For repairs, call All American at 860-289-7850. If your cart is damaged or lost, call All American Waste to receive a new cart. The homeowner is responsible for the cost of lost or damaged carts. Currently the cost is $75, including delivery. They should be delivered within two days. Keep in mind this is no different than replacing your current trash can.

5. What do I do if my trash or recycling exceeds the tipper barrel capacity? Will they pick up additional items outside of the barrel?

No, only tipper barrels will be picked up. Limited amounts of household trash may be taken to the Public Works garage on Olsen Farm Road between 7a.m. and 3 p.m. on Monday through Friday. There is a $1 fee per bag for solid waste items. Excess recyclables can be disposed of free of charge.

6. I have too much cardboard to fit in the barrel, what do I do?

Cardboard is accepted, free of charge, at the transfer station.

7. How do I obtain a different size of tipper barrel?

You can tall the Tax Office at 860-742-4066 for instructions on how to do so. There is a $75 administrative cost to change cart size.

8. I'm experiencing a hardship and would like to reduce my tipper barrel size. Can the swap fee be waived?

There are changes in citizen’s lives beyond their control which raise the need to change the size of tipper barrels. In these cases the Town Manager shall have the authority to waive the tipper barrel swap fee. To qualify for a hardship waiver, the citizen must complete an application detailing the hardship. The hardship must meet the definition as described in the application form.

Download the application form

9. Do I need to use plastics bags in the tipper barrel or can I put trash directly in?

This is your choice but using plastic bags may help keep the container clean.

10. Who is responsible for cleaning the barrel?

The user of the cart is responsible for cleaning. Hosing them out with a mild detergent solution is recommended as needed.

11. Can I mark my barrel with my name or street address?

Since the barrels are not owned by you, the only place they may be marked is on the inside of the cover. A Sharpie style marker works best.

12. How do I dispose of electronics?

All electronics are now accepted at the transfer station, free of charge.

13. How do I dispose of metal?

Metal is now accepted free of charge at the transfer station. If you have significant quantities you may be able to get some money by taking your load to scrap metal dealers in Manchester, Columbia, or Willimantic.

14. Can I recycle shredded paper?

Shredded paper is not an acceptable recyclable item ... check out this link:

shredding!

15. I am elderly or handicapped and unable to bring my trash to the curb, what are my options?

Please contact the town’s Human Services office at 860-742-5324 to discuss your needs. Limited service for picking up carts at the house is available upon providing proof of medical condition.

16. How should i dispose of Sharps?

Sharps may be disposed of in your trash tipper cart ONLY if they are packaged correctly. Please place them in a sturdy container (coffee can or laundry detergent bottle) with lid taped shut and marked "SHARPS".

17. What is Coventry's residential solid waste generated per capita?

For fiscal year 2021, Coventry's residential solid waste generated per capita is 841.412842 (in pounds)

For fiscal year 2020, Coventry's residential solid waste generated per capita is 792.1917375 (in pouds)